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Privacy Policy

Juyo LLC Privacy Policy

Effective Date: 9th August 2024

1. Introduction

Welcome to Juyo LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and related services (collectively, the "Service"). Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, age, gender
Health Data: Steps, heart rate, heart rate variability, calories burned, height, weight, food/nutritional information, blood work results, sleep patterns, stress levels, mindfulness workouts, and emotion logs
Device Information: Device type, operating system, unique device identifiers
Usage Data: How you interact with our app, features you use, and time spent on various screens

3. How We Collect Information

Directly from You: When you create an account or input data into the app
From Third-Party Services: Like Apple Health and Google Health Connect, with your explicit permission
Automatically: Through your device when you use our Service

4. How We Use Your Information

We use your information to:

Provide and improve our Service
Generate personalized recommendations and insights
Improve our AI model and algorithms
Conduct research to enhance our understanding of health and wellness (using anonymized data)
Communicate with you about your account and our Service
Ensure the security and functionality of our Service

1. Introduction

Welcome to Juyo LLC (“we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services (collectively, the “Service”). Our practices align with industry standards and comply with the requirements set by Apple and Android, ensuring a seamless integration with Apple Health and Health Connect.

2. Information We Collect from Apple Health and Health Connect

We collect the following types of information from Apple Health and Health Connect, with your explicit permission:

• Heart Rate (HR)

• Heart Rate Variability (HRV)

• Steps

• Calories Burned

• Calories Consumed

• Carbohydrates, Proteins, and Fats

• Sleep Data (including all sleep cycles)

• Mindfulness Activities

• Height

• Weight

• Body Fat

• Body Mass

• Blood Glucose

• Exercise Sessions

• Mindfulness Activities

• Respiratory rate

• Resting heart rate

This data is collected to enhance the functionality of our Service and provide you with personalized insights and recommendations.

3. How We Collect Information

• Directly from You: When you create an account or manually input data into our app.

• Through Apple Health and Health Connect: With your explicit permission, we access and collect data from Apple Health and Health Connect to offer personalized features and insights.

• Automatically: As you interact with our Service, we may collect device information and usage data to improve app performance and user experience.

4. How We Use Your Information

We use the information collected to:

• Provide and improve our Service, including personalized recommendations based on your health data

• Enhance our AI algorithms for better accuracy and user experience

• Conduct research using anonymized data to advance our understanding of health and wellness

• Communicate with you about updates, features, and your account

• Ensure the security and proper functioning of our Service

5. Data Sharing and Disclosure

Your privacy is our priority, and we do not share your personal information with third parties without your explicit consent, except in the following cases:

• To comply with legal obligations

• To protect our rights or property

• With service providers who assist in our operations (under strict confidentiality agreements)

• In the event of a business transfer, with the right to accept or reject such transfers

We may share anonymized, aggregated data for research or improvement purposes, ensuring that no individual user can be identified.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure data storage. While no system can be completely secure, we regularly review and enhance our security practices to ensure your information is protected. We also adhere to the security and privacy guidelines required by Apple and Android.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Manage the data you share with us through Apple Health and Health Connect

• Opt-out of certain data collection or uses

• Withdraw consent for data processing at any time

You can manage your preferences within our app or through your device settings.

8. Compliance with Apple and Android Policies

We comply with all relevant policies and guidelines set forth by Apple and Android to ensure the privacy and security of your data. Our integration with Apple Health and Health Connect is designed to respect your privacy choices and provide a transparent and secure experience.

9. Changes to This Policy

We may update this Privacy Policy as our practices evolve or as required by law. We will notify you of any changes by updating the “Effective Date” and providing notice within the app. You will have the option to review and accept the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Insert Contact Information]. We are committed to addressing your inquiries and ensuring your privacy and security.

This version emphasizes compliance with Apple and Android’s privacy and security standards while clearly outlining how data from Apple Health and Health Connect is handled. This should help smooth the approval process with both platforms.

1. Introduction

Welcome to Juyo LLC (“we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services (collectively, the “Service”). We are committed to complying with the privacy requirements set forth by Apple, Android, U.S. local laws, and the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect from Apple Health and Health Connect

With your explicit permission, we collect the following types of information from Apple Health and Health Connect:

• Heart Rate (HR)

• Heart Rate Variability (HRV)

• Steps

• Calories Burned

• Calories Consumed

• Carbohydrates, Proteins, and Fats

• Sleep Data (including all sleep cycles)

• Mindfulness Activities

This data is essential for enhancing the functionality of our Service and providing you with personalized insights and recommendations.

3. How We Collect Information

• Directly from You: When you create an account or manually input data into our app.

• Through Apple Health and Health Connect: With your explicit permission, we access and collect data from Apple Health and Health Connect to offer personalized features and insights.

• Automatically: As you interact with our Service, we may collect device information and usage data to improve app performance and user experience.

4. How We Use Your Information

We use the information collected to:

• Provide and improve our Service, including personalized recommendations based on your health data

• Enhance our AI algorithms for better accuracy and user experience

• Conduct research using anonymized data to advance our understanding of health and wellness

• Communicate with you about updates, features, and your account

• Ensure the security and proper functioning of our Service

Limited Use of Data:

We will not use your data for any purpose other than those explicitly mentioned in this Privacy Policy without obtaining your prior consent. Any research or analytics conducted will use anonymized data to protect your identity.

5. Data Sharing and Disclosure

Your privacy is our priority, and we do not share your personal information with third parties without your explicit consent, except in the following cases:

• To comply with legal obligations, including U.S. federal and state laws

• To protect our rights or property

• With service providers who assist in our operations (under strict confidentiality agreements)

• In the event of a business transfer, with the right to accept or reject such transfers

We may share anonymized, aggregated data for research or improvement purposes, ensuring that no individual user can be identified.

6. Data Security

7. Data Retention

We retain your health data for as long as your account remains active or as needed to provide you with our services. You can request the deletion of your data at any time through the app or by contacting us directly. Upon deletion, we will remove your data from our active databases, though some information may be retained for legal compliance purposes.

8. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Manage the data you share with us through Apple Health and Health Connect

• Opt-out of certain data collection or uses

• Withdraw consent for data processing at any time

You can manage your preferences within our app or through your device settings. You also have the right to request a copy of the data we have collected about you.

9. Compliance with HIPAA and Local Laws

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and all relevant U.S. local laws that govern the collection, use, and disclosure of your health information. We ensure that your Protected Health Information (PHI) is kept confidential and secure. We obtain your explicit consent before collecting, using, or disclosing your health information for any purpose other than providing our Service. You have the right to revoke your consent at any time.

10. Compliance with Apple and Android Policies

11. Changes to This Policy

12. Contact Us

This version should provide the necessary clarity and compliance regarding U.S. laws, including HIPAA, ensuring that your Privacy Policy aligns with the stringent requirements of both Apple and Android platforms.

5. Data Sharing and Disclosure

We do not share your personal information with third parties without your consent, except:

To comply with legal obligations
To protect our rights or property
In the event of a business transfer or acquisition, you will have the right to accept or reject such transfers.
With service providers who assist in our operations (under strict confidentiality agreements)

We may share anonymized, aggregated data for research or improvement purposes.

6. Data Security

We implement robust security measures to protect your data, including encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. We comply with HIPAA regulations to ensure the confidentiality and security of your health information.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Opt-out of certain data collection or uses
Withdraw consent for data processing at any time

8. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and ensure that your Protected Health Information (PHI) is kept confidential and secure. We obtain your explicit consent before collecting, using, or disclosing your health information for any purpose other than providing our Service. You have the right to revoke your consent at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You will have the right to accept or reject these changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Insert Contact Information].

1. Introduction

Welcome to Juyo LLC (“we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services (collectively, the “Service”). We are committed to complying with the privacy requirements set forth by Apple, Android, U.S. local laws, and the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect from Apple Health and Health Connect

With your explicit permission, we collect the following types of information from Apple Health and Health Connect:

• Heart Rate (HR)

• Heart Rate Variability (HRV)

• Steps

• Calories Burned

• Calories Consumed

• Carbohydrates, Proteins, and Fats

• Sleep Data (including all sleep cycles)

• Mindfulness Activities

This data is essential for enhancing the functionality of our Service and providing you with personalized insights and recommendations.

3. How We Collect Information

• Directly from You: When you create an account or manually input data into our app.

• Through Apple Health and Health Connect: With your explicit permission, we access and collect data from Apple Health and Health Connect to offer personalized features and insights.

• Automatically: As you interact with our Service, we may collect device information and usage data to improve app performance and user experience.

4. How We Use Your Information

We use the information collected to:

• Provide and improve our Service, including personalized recommendations based on your health data

• Enhance our AI algorithms for better accuracy and user experience

• Conduct research using anonymized data to advance our understanding of health and wellness

• Communicate with you about updates, features, and your account

• Ensure the security and proper functioning of our Service

Limited Use of Data:

5. Data Sharing and Disclosure

Your privacy is our priority, and we do not share your personal information with third parties without your explicit consent, except in the following cases:

• To comply with legal obligations, including U.S. federal and state laws

• To protect our rights or property

• With service providers who assist in our operations (under strict confidentiality agreements)

• In the event of a business transfer, with the right to accept or reject such transfers

We may share anonymized, aggregated data for research or improvement purposes, ensuring that no individual user can be identified.

6. Data Security

7. Data Retention

8. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Manage the data you share with us through Apple Health and Health Connect

• Opt-out of certain data collection or uses

• Withdraw consent for data processing at any time

You can manage your preferences within our app or through your device settings. You also have the right to request a copy of the data we have collected about you.

9. Compliance with HIPAA and Local Laws

10. Compliance with Apple and Android Policies

11. Changes to This Policy

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at accounts@juyo.app. We are committed to addressing your inquiries and ensuring your privacy and security.

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